HR Update

HR Update is a way for MOSERS to communicate benefit news and updates with human resource and payroll representatives. Check back often and sign up to receive our emails. 

  • Department Newsletter

    May 17, 2021, 2:27 PM By MOSERS

    Does your agency have a periodic newsletter? We are always looking for new ways to get benefit information to our members. If your agency has a newsletter and is interested, we would be happy to provide beneficial information regarding MOSERS benefits. Please contact MOSERSEducation@mosers.orgif you are interested.


  • Current Email Addresses

    May 17, 2021, 2:27 PM By MOSERS

    Please encourage your employees to provide us with their current email addresses.

    • In order to receive their benefits, it’s important that we have their current address on file!
    • Members must have a current email address on file to set up or to change their myMOSERS Online ID and password.
    • This will also be important for upcoming MOSERS Board Elections next year.

    They can update their email and mailing address by logging in to myMOSERS. Selecting Personal Information then clicking  Update Personal Information. Please note that updates to email or mailing addresses become effective by the next working day. If they are unable to do so online, please have them contact one of our benefit counselors who would be happy to assist. 


  • Update to the Access Authorization Form

    May 17, 2021, 2:27 PM By MOSERS

    The Access Authorization form, which is used to grant employer representatives secure access to specific employee information through our secure Employer Login, has recently been updated. The updates were made to better identify employer representatives who serve as the primary contact for HR/payroll functions or LTD claim administration.

    Primary contacts serve an important role in managing their employees’ MOSERS-sponsored benefits, and identifying these contacts will help ensure that benefits are administered timely and accurately. An employer representative completing the Access Authorization form will now designate if they are the primary HR/payroll or LTD contact in Section B of the form.

    Employer Representative Access and Responsibilities

    All employer representatives submitting the Access Authorization form will:

    • Have access to all organizations/sections within their department/agency/university; and
    • Have the ability to view reports and submit forms.

    Employer representatives identified as the primary contact have additional responsibilities in the administration of MOSERS-sponsored benefits:

    • Primary HR/payroll contact: Will resolve payroll and service discrepancies identified on MOSERS’ error reports. Orgs/Sections for which they are the primary contact must be noted on the Access Authorization form.
    • Primary LTD contact: Will complete the Employer Statement for LTD claims. Orgs/Sections for which they are the primary contact must be noted on the Access Authorization form.

    Helpful Hints

    • The Access Authorization form must be signed by the agency director.
    • Each organization/section can have only one employer representative designated as the primary HR/payroll contact and one employer representative designated as the primary LTD contact. Employer representatives who serve as the primary contact for both HR/payroll and LTD should indicate both in Section B. 
    • If the employer representative submitting the form will be taking the place of a previous employer representative who was designated as the primary contact, space is provided in Section B to list the name of the employer representative they are replacing and the effective date. 

  • Recently Updated Resources

    May 17, 2021, 2:26 PM By MOSERS

  • MOSERS MONTH WRAP-UP

    May 17, 2021, 2:26 PM By MOSERS

    Our first annual MOSERS Month in April was a success! Thank you for your support in encouraging your employees to participate!

    More than 800 members took our career stage vocab quiz while many others participated in some of the other 11 activities to learn more about their MOSERS benefits!

    We want to hear your thoughts on MOSERS Month! Take a moment to answer our 5-question survey. We will use your feedback to plan for MOSERS Month next year. Thanks! https://www.surveymonkey.com/r/TH7XXS3


  • Employer Forms Webinar

    May 12, 2021, 3:31 PM By MOSERS

    Follow the link below to find the Employer Forms Webinar recording from April 21, 2021.

    Employer Forms Webinar - RECORDING

    To register to watch the recording, enter your name and email address. To move through the recording use the progress bar at the bottom: 

    00 – 13 min: Intro to MOSERS Forms

    13 – 33 min: Leave of Absence Form, including Back to Work

    33 – 40 min: Transfer of Employment Form

    40 – 60 min Termination of Employment Form

    1:00 – 1:27 min: Q & A; overview of Employer webpage

    The content was presented by Juanita Mummert, Assistant Benefits Officer-Education; Jamie Mullen, Employer Services Manager; Juanita Libbert, Receivables Analyst; and Shelley Lehmann, Contribution Analyst.

    __________________________________________________________________________________

    Download Webinar handouts:

    • Employer Forms Webinar – Slides
    • Employer Forms – Quick Reference
    • Employer Forms – FAQ
    • Leave of Absence Resources [Impact on Benefits; Flow Chart; Military Leave]

  • Employer Survey

    Apr 15, 2021, 4:14 PM By MOSERS

    As you may know, we are building a new pension administration system (PAS)! Our current PAS was built in the late 1980s and has served us well for more than 30 years, but it is nearing the end of its life expectancy. The new PAS will help us:

    • Sustain and improve customer service for all stakeholders including members and employers
    • Become more efficient and increase automation
    • Improve accuracy of member data and controls

    The PAS is analogous to the central nervous system of  MOSERS. Building it is a multi-year project. We  expect to provide members, staff, and employers with a modernized system on an updated platform in late  2022.

    The PAS  contains all demographic data (name, address, SSN, Member ID, DOB, bank account numbers, etc.), individual service dates, salary history, employment status,  contribution balances, and benefit payment history for all members. It is the central hub for tracking and processing nearly everything MOSERS does related to benefit administration. Staff rely on it for accurately producing everything from routine correspondence to Annual Benefit Statements, to pension inceptions, to member payments. 

    Employers interact with the PAS to submit member payroll and service credit information, including the submission of changes such as terminations or leaves of absence. 

    Your input as an employer representative is vital to the overall success of our PAS project. There will be different points along this journey when we need your input. We have engaged approximately 25 employer representatives so far regarding the submission of payroll data. Now, we need to hear from you,  as one of our valuable partners. We encourage you to participate in our upcoming survey on April 30th.

    Your input will help us gauge the overall understanding of the PAS among employer representatives and help guide us regarding future communications to you about the PAS.

    Thank you in advance for your participation! 


  • Annual Benefit Statements

    Apr 15, 2021, 9:58 AM By MOSERS

    The 2021 Annual Benefit Statements for active members are now available online. Employees can access their statement by logging in to myMOSERS, clicking on Online Documents then on Document Express. If they have opted to receive their correspondence from MOSERS through the mail, we will mail their statement to their home address. It is also available as described above. Please encourage your employees to review their Annual Benefit Statements. They are a great tool for planning and assessing retirement readiness. 


  • Employer Training Webinar!

    Apr 15, 2021, 9:58 AM By MOSERS

    (Please share with your staff who are responsible for submitting HR/payroll data to MOSERS and encourage them to attend.)

    Registration is OPEN!

    Join the MOSERS Employer Services staff on Wednesday, April 21, from 10:00 a.m. until 11:30 a.m. to learn more about the importance of submitting leave of absence forms and how leaves affect employees' benefits administered by MOSERS. We will also discuss how and when to submit transfer and termination forms.

    Register today: https://register.gotowebinar.com/register/9015162331775697168.

    Agenda:

    10:00 am – 11:00 am – Leaves, Terms & Transfers

    11:00 am – 11:30 am – Open Q & A

    We will post the recording on the MOSERS website as soon as possible after the event. 


  • Benefits U Conference

    Apr 15, 2021, 9:57 AM By MOSERS

    Save the date!

    Planning has started for the 2021 Benefits U Conference. The conference will be held online this year due to the ongoing COVID-19 situation. With the online nature, sessions will be scheduled over a series of days instead of everything held in 1-day.  The schedule, topics and speakers are still being finalized and we will keep you updated as things develop.

    Conference Dates: September 8 - 10, 2021


  • Word on the Street: Purchasing Military Service

    Apr 15, 2021, 9:57 AM By MOSERS

    True or False: Members in the MSEP 2011 can purchase prior military service

    FALSE

    Members of the MSEP 2011 may get automatic credit if they were employed by the state immediately prior to entering active duty military service and return to state employment within the timeframe specified by USERRA. However, purchase of prior active-duty military service credit is NOT available to members of MSEP 2011. You can view our Purchasing and Transferring Service Credit brochure (MSEP 2011) for more information.


  • From the Education Desk...

    Apr 15, 2021, 9:57 AM By MOSERS

    What is a webinar?

    Do your employees have questions about our webinars? Maybe they are unsure whether the online platform will work for them? In our spring PensionsPlus newsletter we included an article explaining the online webinar environment. The feedback we are receiving from our attendees has been extremely positive - they want more!

    We now have webinars available for all stages of your employees’ careers. Please encourage them to read the What is a Webinar? article and to register for a session at their convenience.

    Thank you for helping us spread the word! 


  • Retirement Application

    Apr 15, 2021, 9:56 AM By MOSERS

    The Retirement Application was recently revised to include an agreement regarding MOSERS’ Board Rule on Separation of Service. Outdated paper versions of the Retirement Application will not be accepted and should be discarded. Please encourage employees to apply for retirement online by logging in to myMOSERS and selecting Retire Online from the menu. If an employee cannot apply online, they should contact a MOSERS benefit counselor who will send them a personalized paper form. 


  • Join us for MOSERS Month!

    Apr 15, 2021, 9:55 AM By MOSERS

    The first annual MOSERS Month is in full swing! Throughout the month of April, we want to invite employees to discover their benefits and learn more about their retirement journey. Each week they will receive an email with information to find code words, and participate in fun activities! We have a MOSERS Month page dedicated specifically to this event where they can download and print their very own adventure Activity Guide!  They can find a breakdown of each activity on the MOSERS Month page. Please encourage them to follow along each week, complete the activities to learn more about their benefits, and have a little fun while doing it.

    Happy MOSERS Month and let the journey begin!

    MOSERS-Month-Title


  • Break in Service

    Apr 15, 2021, 9:55 AM By MOSERS

    A break in service occurs when an employee is off payroll for 30 calendar days, except when the employee is on an approved leave of absence (paid or unpaid). 

    An employee rehired by the state after a break in service must re-enroll for benefits through SEBES.  

    An employee rehired by the state within 30 calendar days of their separation maintains their existing benefits and should not re-enroll for benefits through SEBES unless the employee is transferring from the Department of Conservation, the Missouri Highway Patrol, the Missouri Department of Transportation, or a university (except State Technical College of Missouri and Lincoln University) as these employers administer one or more of their own benefit packages.


  • Transferring Sick Leave

    Apr 15, 2021, 9:54 AM By MOSERS

    Sick leave hours accrued by an employee at a MOSERS covered college or university may be transferred to a state agency or vice versa.

    To verify a member’s transferred sick leave from a state agency to a MOSERS covered college or university position, you will need to do the following:

    • The HR representative from the college or university will need to contact the SAMII HR representative from the employee’s previous state agency employer.  
    • For agencies that do not report sick leave in SAM II, unused sick leave should be reported in hours only (not days). If the employee has no sick leave, please enter “0.” Do not leave blank.

    For retirement purposes, employees may receive service credit for unused sick leave as reported by the last employer only. 


  • Recently Updated Resources

    Apr 15, 2021, 9:54 AM By MOSERS

  • Join us for MOSERS Month!

    Apr 5, 2021, 1:37 PM By MOSERS

    The first annual MOSERS Month is in full swing! Throughout the month of April, we want to invite employees to discover their benefits and learn more about their retirement journey. Each week they will receive an email with information to find code words, and participate in fun activities! We have a MOSERS Month page dedicated specifically to this event where they can download and print their very own adventure ActivitGuide! They can find a breakdown of each activity on the MOSERS Month page. Please encourage them to follow along each week, complete the activities to learn more about their benefits, and have a little fun while doing it.

    Happy MOSERS Month and let the journey begin! 

    MOSERS-Month-Title


  • Welcome Our New Employer Services Manager!

    Mar 16, 2021, 11:29 AM By MOSERS

    It is our pleasure to introduce Jamie Mullen as our new employer services manager. As our former assistant benefit officer, with more than ten years of service working for MOSERS, Jamie is an expert regarding members' benefits and employer relations. Jamie will be providing direction, oversight, employer training, and educational programs to communicate complex statutes, benefit information, and employer representative procedures simply and accurately. He will lead the implementation of all procedures related to submitting contributions accurately and timely. Working as a direct contact to employers, Jamie will oversee all communication and employer relations. We are thrilled to have Jamie continue his work with MOSERS in the employer services manager position.

    Contact Jamie:

    Email: jmullen@mosers.org

    Phone: (573) 632-6133


  • April is MOSERS Month!

    Mar 16, 2021, 11:28 AM By MOSERS

    We are thrilled to announce that April will be the first annual MOSERS Month! MOSERS Month will be dedicated to encouraging all state employees to learn more about their employee benefits.

    Throughout the month, active members will have the opportunity to discover their retirement journey through a series of fun activities. We will have a web page dedicated especially to the month where they can download their very own adventure activity book. Additionally, each week they will receive an email encouraging them to view their annual benefit statements, unlock hidden codes, and participate in activities to help them learn more about their MOSERS benefits and discover their retirement path.

    We will be posting more information to the news section of our website in the coming weeks, so be sure to check back for updates. Please encourage your employees to participate and view their annual benefit statements during the month. We appreciate your help in getting the word out! 


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