HR Update is a way for MOSERS to communicate benefit news and updates with human resource and payroll representatives. Check back often and sign up to receive our emails. 

  • Scheduling In-Person Visits

    Aug 16, 2021, 10:43 AM By MOSERS

    Did you know we have several benefit counselors who are available to meet with employees face to face in our Jefferson City office?

    If members have questions about their MOSERS retirement, life insurance, or long-term disability benefits, they can certainly ask those questions over the phone or by email. However, if they prefer, they can schedule an appointment in our office. Counselors are available to assist members from 8:00 a.m. until noon and from 1:00 p.m. until 4:30 p.m. Monday through Friday. Our office is open during the noon hour for members who would like to drop off forms, however, we also have a drop box outside our office available 24/7.

    Our benefit counselors can:
    • Print off benefit estimates while you are here
    • Discuss your retirement options
    • Show you how to retire online
    • Personally assist you if you need to submit a claim for life insurance or long-term disability
    • And so much more!
    Please encourage your employees to make an appointment in advance and to see our tips for in person visits.

    If employees would rather meet virtually, instead of in-person, they can just let us know when they contact us to schedule an appointment. We will set it up through GoToMeeting, making it easy to connect one-on-one with a benefit counselor.

  • From the Education Desk

    Jul 14, 2021, 9:36 AM By MOSERS

    Around the end of June, we sent an email to employees within five years of retirement eligibility reminding them to join us for a Ready to Retire session. This is a great opportunity to learn about the decisions they will need to make and to prepare for the retirement process. To accommodate different work schedules, we have both day and evening sessions available. Employees will sign up for a session based upon their plan:

    If you have employees who have registered for an in-person session and are unable to attend, please have them contact MOSERS in advance at (800) 827-1063 to cancel. This will open a seat in the seminar and allow us to provide an accurate headcount to the caterer, venue, etc. We are still requiring social distancing in conference rooms. To ensure sufficient seating for our members, spouses and guests may not attend in-person seminars at this time. However, a spouse or guest is welcome (and encouraged) to attend with the employee in an online webinar.

    If you have employees nearing their retirement eligibility date, please encourage them to register today for a session! As with all of our member education events, HR representatives are also welcome to attend.

    Please contact if you have any questions.

  • University Ready to Retire Webinars

    Mar 16, 2021, 11:26 AM By MOSERS

    Spring webinars for university faculty and staff will start in April. If you are a campus HR representative, please check your email for a reminder from us, which includes important information about the webinars along with a promo piece to forward to employees and instructions for enrolling. We will be mailing packets to members who enroll two weeks prior to the webinar date. For those who enroll within two weeks of the webinar date, resources will be available to download during the webinar with the exception of an individualized Benefit Estimate which may be generated online via myMOSERS.

    Visit MSEP/MSEP 2000 University Ready to Retire Sessions for more information and to see the full schedule.

    If you didn’t receive your reminder email, please send us an email at and we will send one to you.

    Thank you for helping us promote these sessions for your employees! 

  • From the Education Desk...

    Mar 16, 2021, 12:00 AM By MOSERS

    Education is open!

    We have redesigned our educational programs to help state employees learn information about their benefits as they progress through their career and experience different life events along the way.

    • Newer Employees & MOSERS WebinarsNEW! Start learning about the state benefits administered by MOSERS.
      • For employees who are newer to the state with at least six months but less than five years of service (not yet vested)
      • Speakers include MOSERS and MO Deferred Comp
      • Daytime and evening session available
      • Sessions last approximately 1½ hours
    • Mid-Career Webinar – Learn how different career and life events may affect your pension benefit.
      • For employees with at least five years of service (vested) and ten or more years until retirement eligibility
      • Speakers include MOSERS and MO Deferred Comp
      • Daytime and evening sessions available
      • Sessions last approximately 2 hours
    • Ready to Retire Sessions – Learn about the retirement process and how different decisions may impact your pension benefit.
      • For employees within five years of retirement eligibility
      • Speakers include MOSERS, MO Deferred Comp, MCHCP, and Social Security
      • Daytime and evening sessions available
      • Sessions are full-day or part-day or evening depending on the type

    Download and share our  NEW  Education Poster with your employees and hang it in your common areas. If possible, we encourage you to allow eLearning credit for your employees attending one of these sessions.

    Stay up to date and visit  frequently for more information, including schedules and how to register. 

  • From the Education Desk

    Jan 15, 2021, 11:38 AM By MOSERS

    Please share this information with your employees.


    Do you have at least five years of service (vested) and are more than ten years from your first normal retirement eligibility date? If so, then this webinar is for you!

    Agenda: Join us to learn about the employee benefits administered by MOSERS, including pension plan features and how different career and life events may affect your pension benefit. You will also hear from MO Deferred Comp regarding retirement savings plan options and learn valuable strategies for saving money.

    Register: It’s easy! Log in to myMOSERS! Make sure you complete both steps of the registration process:

    1. myMOSERS and
    2. GoTo Webinar (you will find this link on the confirmation page of your myMOSERS enrollment).

    Make sure to select the correct webinar date from the dropdown on the GoTo Webinar registration page; this should be the same date you registered for in the first step. The second step is necessary in order for you to receive the instructions and link to join the webinar.

    Confirmation/Reminder Emails: We will send confirmation to your MOSERS Document Express online mailbox (log in to view and print) as well as reminders leading up to the session. You will also receive confirmation and reminder emails from GoTo Webinar with instructions and the link to join the webinar. These emails contain the MOSERS logo at the top and, in some instances, may end up in your spam folder.  

    MOSERS Mid-Career Education - Find Your Direction Video

    Ready to Retire Sessions are Filling!

    Registration for 2021 Ready to Retire webinars and seminars are filling. If you are within 5 years of retirement eligibility and wish to join us, visit the Education webpage at Select Ready to Retire and then your plan for more information. Register soon to save your spot! 

  • From the Education Desk

    Aug 13, 2020, 1:44 PM By MOSERS

    Mid-Career Webinars

    We have two Mid-Career Webinars left for this year. Webinars include speakers from both MOSERS and MO Deferred Comp and provide information on pension plans, how career and life events may affect pension benefits, and personal retirement savings plan options. They are designed for employees who are vested and are ten or more years from retirement eligibility, but all state employees and human resource representatives are welcome to attend. Please encourage your staff to attend and to register at

    Special Request Webinars

    Many agencies and departments are becoming more comfortable with the online environment and we are too! If you would like for MOSERS to present to your employees online, please contact us at We would be happy to set up a date and time for a special online webinar for your employees on any of these topics:

    • New Employee Orientation (NEO-XP) – designed for employees who have approximately six months of service but less than 5 years (not yet vested) – length 45 min to 1 hour.
    • MOSERS & You (Overview of Plans) – designed for all general state employees who wish to learn more about the pension plans and which plan they are in – length 45 min to 1 hour.
    • MOSERS & You (Nearing Retirement) – designed for general state employees who are starting to think about retirement and wondering what type of decisions they will need to make – length 45 min to 1 hour.

    If you have another topic in mind, please let us know!

    COMING SOON - OPEN Ready to Retire (PreRetirement) Webinars

    MOSERS will be adding three new Ready to Retire (PreRetirement) Webinars this fall and they will be OPEN for anyone to register. We will be sending email invites to those employees who are within two years of retirement eligibility but anyone is welcome to attend. Watch for more information coming soon! 

  • PreRetirement Seminars Go Online for the Remainder of 2020

    Jul 15, 2020, 11:10 AM By MOSERS

    We are transitioning MOSERS PreRetirement Seminars into online webinars for the rest of this year. This is due to the ongoing COVID-19 situation. Starting in August, we will consolidate the number of webinars offered in order to add open webinars this fall (more to come).

    If an employee registered to attend an in-person seminar, they will receive an email invitation with instructions to join an online webinar. The webinar will occur during the same week they were originally scheduled to attend an in-person seminar. We will also send a packet to them in the mail containing several resources. This will include a benefit estimate based on the information they provided when they first registered.

    The general breakdown for the daytime webinars will be:  

    8:30 – 12:00 – MOSERS (includes breaks) 

    12:00 – 12:30 – LUNCH BREAK

    12:30 – 1:20 – MO Deferred Comp (MODC)

    1:30 – 2:20 – Missouri Consolidated Health Care Plan (MCHCP)

    2:30 – 3:20 – Social Security Administration (SSA).

    Evening sessions with MOSERS information only will be available on August 12 and September 10. A closed-captioning session will be available on September 15.

    Thank you for your patience and understanding while we navigate this situation. 

  • PreRetirement Seminars Changed to Webinars!

    Jun 17, 2020, 9:34 AM By MOSERS

    We are continuing to transition our in-person seminars to webinars. If you or your employees are registered to attend an in-person seminar in June or July, be sure to check your email for instructions to register for the live online version!

    Our interactive webinars allow members to ask questions and directly communicate with educators. Closed captioning will be available during the June 24 session and we are offering an evening session on July 22. If you are interested in attending either of these sessions, please send an email to or call (800) 827-1063 for more information.

    The safety of our members is a top priority. We will continue to evaluate future PreRetirement seminars and give updates to our members. Follow our website for more information.

  • PreRetirement Seminar REMINDER!

    May 14, 2020, 12:13 PM By MOSERS

    Please remind employees that if they are registered to attend an in-person seminar in May or June, be sure to check their email for instructions on how to register for the live online version! Our interactive webinars allow members to ask questions and directly communicate with educators. Closed captioning will be available on certain sessions. If they are interested in attending a session with closed captioning, please advise them to send an email to or call (800) 827-1063 for more information. 

    The safety of our members is a top priority. We will continue to evaluate future PreRetirement seminars and give updates to our members. Follow our website for more information.

  • MOSERS' PreRetirement Seminars

    Apr 17, 2020, 12:52 PM By MOSERS

    Due to the COVID-19 pandemic, we have decided to transition ALL May PreRetirement Seminars to Webinars. Please watch our website for updates and remind employees to check their emails if they have already registered for a seminar. Additionally, we have made the difficult decision to cancel ALL Coffee Break seminars for retirees for the remainder of 2020. Thank you for your continued patience and understanding as our scheduling changes due to the pandemic.

    *Note that the May 14th Webinar has now been moved to May 15th.

  • Word on the Street: Attending a PreRetirement Seminar

    Mar 17, 2020, 3:41 PM By MOSERS

    True or False: Members must attend a MOSERS PreRetirement Seminar before they can retire.


    While we do highly encourage members to attend at least one Ready to Retire/PreRetirement Seminar before they retire, it is not required. Ready to Retire/PreRetirement Seminars provide members within 5 years of retirement eligibility with valuable information about their pension benefit, including the decisions they will have to make during the retirement process.

    These seminars fill fast! If employees want to attend in 2020, they should enroll now by logging in to myMOSERS and going to Seminar Enrollment

  • Seminar Cancellations

    Feb 14, 2020, 8:48 AM By MOSERS

    Our Ready to Retire (PreRetirement) Seminars have been filling quickly and we’ve added more sessions and increased enrollment in certain venues, but we need your help as well!

    Please remind your employees, that if they (and/or their registered guest) are unable to attend, to contact MOSERS at (800) 827-1063, as soon as possible, to cancel their registration and/or reschedule.

    Once a member enrolls in a seminar, we reserve a seat for them (and any registered guests) in the seminar and include them in the meal count for that day. We confirm our seminar numbers to the caterer and venue one week prior to the seminar. So, as much advance notice of a cancellation as possible is greatly appreciated! This will allow MOSERS to reduce waste (food and materials) by providing a more accurate headcount AND to contact any members who may be on the waiting list.

    In 2019, there were 335 no-shows, which resulted in many open seats and unused resources!

  • Partner with MOSERS!

    Jan 14, 2020, 3:40 PM By MOSERS

    Do you have several new employees or employees close to retirement? We are interested in partnering with you and would be glad to come to your agency or department to give a group presentation directly to your employees!

    Newer Employees & MOSERS (NEO-XP)

    This presentation is for agencies or departments that have 15 or more newer employees who have six months of service but are not yet vested. It is approximately one hour and designed for MSEP 2011 members.

    MOSERS & You

    This presentation is for agencies or departments that have 15 or more employees who are nearing retirement eligibility. It is approximately one hour and designed for MSEP, MSEP 2000 and MSEP 2011 members in the same session.

    Ready to Retire (PreRetirement) by Special Request

    This presentation is approximately three hours and designed for MSEP and MSEP 2000 members. It is for agencies or departments that have 25 or more members who:

    • are within one year of their actual retirement date,
    • have not attended or enrolled in a PreRetirement Seminar, and
    • don’t regularly have seminars in their area. 


    What if I would like to host a session, but will not able to meet the minimum attendance requirements?

    We encourage you to work with other agencies in your area and combine resources.

    What about employees who work 2nd or 3rd shifts?

    We would certainly try to accommodate those employees as well.

    What responsibilities does the agency have during the sessions?

    Selecting the location or conference room, providing a/v equipment, food and beverages (if any) are the responsibility of the requesting agency.

    Will MO Deferred Comp be presenting?

    If you would like for MO Deferred Comp to present at these sessions, let us know and we will coordinate scheduling with them. Please allow an additional 30 minutes for their presentation.

    Let MOSERS do the work! We will provide you with promotional materials that you can forward directly to your targeted employees which will include instructions for enrolling online.

    Don’t forget! We will be sending information and releasing our Mid-Career Webinar schedule around the first of the year, please help us promote these sessions and encourage your employees that are vested and more than ten years from retirement eligibility to attend.

    Contact to start partnering with MOSERS today!

  • Are You Getting Ready to Retire?

    Jan 6, 2020, 9:06 AM By MOSERS

    2020 Schedule Coming Soon!

    Employees who are within five years of retirement eligibility will soon be able to register to attend a Ready to Retire (PreRetirement) Seminar or Webinar! The 2020 schedule for MSEP & MSEP 2000 seminars, as well as MSEP 2011 seminars and online webinars will be available on MOSERS’ website in mid-December.

    MSEP & MSEP 2000 Ready to Retire (PreRetirement) Seminars will start again in February 2020.

    MSEP 2011 Ready to Retire (PreRetirement) Webinars and Seminars will begin in March 2020.

    Watch the mail in your office for our 2020 Ready to Retire Schedule poster. When you receive it, please hang it in a common area, such as a breakroom, so that your employees will be aware of upcoming seminars.

    Members must be registered to attend. A spouse or guest is welcome to attend with a member, even if they are not a state employee, but they must be registered as well. If the guest is also a state employee within five years of retirement eligibility, they should register separately (as a member) in order to receive their own personalized benefit estimate. 

    Similar to the past few years, 2019 Ready-to-Retire (PreRetirement) seminars filled early in the year and stayed full. MOSERS educators presented more than 90 seminars providing information to nearly 3,500 members through in-person sessions across the state, on university campuses, and via online webinars. Once registration opens, encourage employees who are planning to retire in 2020, or within the next five years, to log in through myMOSERS to view the seminar schedule and register for a session.

    If the member (or member’s guest) is unable to attend after registering, they should contact MOSERS as soon as possible at (800) 827-1063, to cancel and/or reschedule. This will allow us to provide an accurate headcount to the caterer, venue, etc., and contact members who may be on a waiting list to attend.

    Also, remember that all HR representatives are encouraged to attend a seminar at any stage in their career to familiarize themselves with MOSERS and the benefits we offer.