HR Update is a way for MOSERS to communicate benefit news and updates with human resource and payroll representatives. Check back often and sign up to receive our emails. 

  • An Easy Way to File for LTD

    Feb 21, 2024, 8:03 AM By MOSERS

    If your employee needs to file a claim for long-term disability (LTD) benefits, you can bet it's a stressful time.

    Fortunately, our insurance carrier, The Standard, makes it very easy to file a claim. Your employee can skip the hassle of paperwork and initiate a claim by calling The Standard's Claim Intake Service Center at (844) 505-6026.

    Once you know your employee is filing a claim, complete the one-page Employer's Statement and email it to ltdmosers@standard.com.

    The Standard will review the claim and inform you and your employee of the outcome in writing.

    On a related note, MOSERS has a new on-site account specialist with The Standard. We're pleased to introduce you to Stephanie Latina. Stephanie is taking Thania Fitzgerald's place in reaching out to you occasionally for additional information while reviewing a claim.

    For more information, please see our Frequently Asked Questions About Filing A Long-Term Disability Claim or call an employer services analyst at (800) 827-1063 and select option 2.

  • Filing a Claim for Long-Term Disability (LTD) Benefits

    Jun 15, 2023, 8:34 AM By MOSERS

    The employee initiates a claim for LTD benefits by calling The Standard's Claim Intake Service Center at (844) 505-6026.   

    After initiating the claim, the employee is instructed to inform their HR representative that they filed a claim.  

    If you know in advance that your employee will be filing a claim, please advise them to have ready their HR representative’s name and phone number and their physician's name, address, and phone and fax number when they call The Standard. 

    After the employee files a claim, the agency/department's designated HR representative completes the Employer's Statement and emails it to ltdmosers@standard.com with the employee's name listed in the "Subject" line of the email.   


  • Proper LTD Submissions

    Jan 17, 2023, 8:52 AM By MOSERS

    We need your help with LTD submissions!

    Please remember to submit the simplified and updated Long Term Disability Employer Statement to ltdmosers@standard.com when you know your employee is applying for long-term disability (LTD) benefits.

    Please advise your employee to call The Standard at (844) 505-6026 to initiate their LTD claim. Among other personal questions, The Standard will ask for the name, address, phone and fax number of their physician, as well as their HR representative’s name and e-mail address.

    For more information on the LTD application process, please watch the LTD webinar put together by The Standard to illustrate the most effective way to file for LTD benefits.


  • Word on the Street: Applying for Long-Term Disability Benefits

    Jul 18, 2022, 11:04 AM By MOSERS

    True or False: Members older than age 60 cannot apply for MOSERS long-term disability (LTD) benefits.

    FALSE!

    A member may apply for LTD benefits at any age as long as they are not eligible for normal (unreduced) retirement. If approved, LTD benefits will end when the member:

    1. Is no longer disabled and/or returns to full-time active status or refuses available employment
    2. Starts receiving early (reduced) retirement
    3. Is eligible for normal (unreduced) retirement
    4. Starts receiving benefits under any other group LTD policy
    5. Passes away

  • Proper LTD Submissions

    May 16, 2022, 3:12 PM By MOSERS

    We need your help with LTD submissions!

    Please remember to submit the simplified and updated Long Term Disability Employer Statement to ltdmosers@standard.com when you know your employee is applying for long-term disability (LTD) benefits.

    Please advise your employee to provide their HR representative's contact information to The Standard when they call, (844) 505-6026, to initiate their LTD claim.

    On occasion, the employee neglects to provide the employer contact information to The Standard. This causes a delay in the review of the claim. To assist with this process, MOSERS is collecting the contact information for the individual(s) responsible for completing the Employer Statement at each covered employer. As such, please email the name, phone number, and email address of the person best suited to complete the Employer Statement at your agency to employers@mosers.org. Please also include the contact person's department, agency, and organization number.

    For more information on the LTD application process, please watch the LTD webinar put together by The Standard to illustrate the most effective way to file for LTD benefits.


  • Proper LTD Submissions

    Apr 12, 2022, 10:04 AM By MOSERS

    We need your help with  LTD submissions!

    Please remember to submit the simplified and updated Long Term Disability Employer Statement to ltdmosers@standard.com when you know your employee is applying for long-term disability (LTD) benefits.

    Please advise your employee to provide their HR representative's contact information to The Standard when they call (844) 505-6026, to initiate their LTD claim.

    On occasion, the employee neglects to provide the employer contact information to The Standard. This causes a delay in the review of the claim. To assist with this process, MOSERS is collecting the contact information for the individual(s) responsible for completing the Employer Statement at each covered employer. As such, please email the name, phone number, and email address of the person best suited to complete the Employer Statement at your agency to employers@mosers.org. Please also include the contact person's department, agency, and organization number.

    For more information on the LTD application process, please watch the LTD webinar put together by The Standard to illustrate the most effective way to file for LTD benefits.


  • Proper LTD Submissions

    Mar 15, 2022, 11:19 AM By MOSERS

    Don’t be the reason your disabled employee is not approved for LTD.

    Please remember to submit the simplified and updated Long Term Disability Employer Statement to ltdmosers@standard.com when you know your employee is applying for long-term disability (LTD) benefits.

    Please advise your employee to provide their HR representative's contact information to The Standard when they call in (844-505-6026) to initiate their LTD claim.

    On occasion, the employee neglects to provide the employer contact information to The Standard. This causes a delay in the review of the claim. To assist with this process, MOSERS is collecting the contact information for the individual(s) responsible for completing the Employer Statement at each covered employer. As such, please email the name, phone number, and email address of the person best suited to complete the Employer Statement at your agency to employers@mosers.org. Please also include the contact person's department, agency, and organization number.

    For more information on the LTD application process, please watch the  LTD webinar put together by The Standard to illustrate the most effective way to file for LTD benefits.


  • Applying for LTD is easier than ever!

    Jul 14, 2021, 9:37 AM By MOSERS

    When you have an employee ready to apply for LTD, simply have them call The Standard at (844) 505-6026 to submit the employee statement via telephone. Then you – the HR representative – fill out the short Employer Statement and email it to ltdmosers@standard.com and The Standard will take care of the rest (reaching out to the physician and collecting medical records)!

    Please remember to NEVER e-mail paper applications to MOSERS or The Standard. They contain your employee’s health information and also their full name, address and Social Security number. Emailing this type of information poses risks to all parties involved, especially the member. For more information on this new LTD application process, please watch the LTD webinar put together by The Standard to illustrate the most effective way to file for LTD benefits.


  • LTD Packets & Confidentiality

    Jun 15, 2021, 10:21 AM By MOSERS

    Please do not send LTD packets to MOSERS or The Standard via unencrypted email due to the sensitivity of the personal data involved. Rather than emailing forms, please instruct employees to call in their claims to The Standard at (844)-505-6026. We appreciate your cooperation. Thank you! 


  • Proper LTD submissions

    Mar 16, 2021, 11:25 AM By MOSERS

    Don’t be the reason your disabled employee is not approved for LTD.

    Please remember to submit the simplified and updated Employer Statement to ltdmosers@standard.com when you know your employee is applying for long-term disability (LTD) benefits. 

    Please advise your employee to provide their HR representative's contact information to The Standard when they call in (844-505-6026) to initiate their LTD claim. 

    On occasion, the employee neglects to provide the employer contact information to The Standard. This causes a delay in the review of the claim. To assist with this process, MOSERS is collecting the contact information for the individual(s) responsible for completing the Employer Statement at each covered employer. As such, please email the name, phone number, and email address of the person best suited to complete the Employer Statement at your agency to employers@mosers.org. Please also include the contact person’s department, agency, and organization number.  


  • Filing LTD Claims with The Standard is now Faster than Ever!

    Jan 15, 2021, 11:35 AM By MOSERS

    With the new telephonic system, filing will now be paperless and more efficient! Speaking to a representative from The Standard over the phone will make the overall process smoother and more personable. By using this system, there is no need for employees to fill out any of the required pieces of information as this will be done via a telephone call. Employees simply need to contact The Standard’s Claim Intake Service Center at (844)-505-6026. Please remind them to contact their Human Resources contact right away after they have filed for disability. This notification will trigger HR to submit information directly to The Standard necessary to review their claim.



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