HR Update is a way for MOSERS to communicate benefit news and updates with human resource and payroll representatives. Check back often and sign up to receive our emails. 

  • Applying for LTD is easier than ever!

    Jul 14, 2021, 9:37 AM By MOSERS

    When you have an employee ready to apply for LTD, simply have them call The Standard at (844) 505-6026 to submit the employee statement via telephone. Then you – the HR representative – fill out the short Employer Statement and email it to ltdmosers@standard.com and The Standard will take care of the rest (reaching out to the physician and collecting medical records)!

    Please remember to NEVER e-mail paper applications to MOSERS or The Standard. They contain your employee’s health information and also their full name, address and Social Security number. Emailing this type of information poses risks to all parties involved, especially the member. For more information on this new LTD application process, please watch the LTD webinar put together by The Standard to illustrate the most effective way to file for LTD benefits.


  • LTD Packets & Confidentiality

    Jun 15, 2021, 10:21 AM By MOSERS

    Please do not send LTD packets to MOSERS or The Standard via unencrypted email due to the sensitivity of the personal data involved. Rather than emailing forms, please instruct employees to call in their claims to The Standard at (844)-505-6026. We appreciate your cooperation. Thank you! 


  • Proper LTD submissions

    Mar 16, 2021, 11:25 AM By MOSERS

    Don’t be the reason your disabled employee is not approved for LTD.

    Please remember to submit the simplified and updated Employer Statement to ltdmosers@standard.com when you know your employee is applying for long-term disability (LTD) benefits. 

    Please advise your employee to provide their HR representative's contact information to The Standard when they call in (844-505-6026) to initiate their LTD claim. 

    On occasion, the employee neglects to provide the employer contact information to The Standard. This causes a delay in the review of the claim. To assist with this process, MOSERS is collecting the contact information for the individual(s) responsible for completing the Employer Statement at each covered employer. As such, please email the name, phone number, and email address of the person best suited to complete the Employer Statement at your agency to employers@mosers.org. Please also include the contact person’s department, agency, and organization number.  


  • Filing LTD Claims with The Standard is now Faster than Ever!

    Jan 15, 2021, 11:35 AM By MOSERS

    With the new telephonic system, filing will now be paperless and more efficient! Speaking to a representative from The Standard over the phone will make the overall process smoother and more personable. By using this system, there is no need for employees to fill out any of the required pieces of information as this will be done via a telephone call. Employees simply need to contact The Standard’s Claim Intake Service Center at (844)-505-6026. Please remind them to contact their Human Resources contact right away after they have filed for disability. This notification will trigger HR to submit information directly to The Standard necessary to review their claim.


  • Filing LTD Claims with The Standard is now Faster than Ever!

    Dec 16, 2020, 10:47 AM By MOSERS

    With the new telephonic system, filing will now be paperless and more efficient! Speaking to a representative from The Standard over the phone will make the overall process smoother and more personable. By using this system, there is no need for employees to fill out any of the required pieces of information as this will be done via telephone call. Employees simply need to contact The Standard’s Claim Intake Service Center at (844)-505-6026. Please remind them to contact their Human Resources contact right away after they have filed for disability. This notification will trigger HR to submit information directly to The Standard necessary to review their claim.


  • Filing LTD Claims with The Standard is now Faster than Ever!

    Nov 16, 2020, 1:36 PM By MOSERS

    With the new telephonic system, filing will now be paperless and more efficient! Speaking to a representative from The Standard over the phone will make the overall process smoother and more personable. Training on this new method will be included in the employer webinar on December 3, 2020, at 10:00 am. This webinar will be an excellent opportunity to learn more and ask questions. You may have received an email with a link to register. If not, you can register here.



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