HR Update is a way for MOSERS to communicate benefit news and updates with human resource and payroll representatives. Check back often and sign up to receive our emails. 

  • Annual Optional Life Insurance Review Reminder

    Oct 13, 2021, 8:27 AM By MOSERS

    We’re halfway through the 2022 Annual Life Insurance Review period. We will be sending e-mails reminding our eligible members of this opportunity, which ends on October 31st. During the month of October, members can log in to myMOSERS to increase their optional life insurance coverage, without having to prove insurability! Please encourage your employees to take advantage of this special opportunity to help provide financial security for their loved ones if something happens to them. Don’t miss out!


  • Annual Term Life Insurance Review is Coming Soon!

    Sep 16, 2021, 8:12 AM By MOSERS

    It’s that time of year again! The month of October is your employees’ window of opportunity to increase their optional life insurance coverage without proving insurability. Eligible employees can increase their coverage (in increments of $10,000) by up to $20,000 without proving insurability provided the coverage amount does not exceed 6 times their annual salary or $800,000.  Please note this review period does not apply to spouse and child(ren) coverage (see FAQs). If your employees wish to maintain their current level of coverage, no action is required.

    Updating Their Beneficiaries

    Included on your employees’ Annual Benefit Statement is their primary life insurance beneficiary designation. If their beneficiaries have had a life change that may affect this information, such as a marriage, divorce, or death, please encourage them to update their beneficiary designations as soon as possible. For your employees’ convenience, they may quickly and easily update their beneficiary designations online by following these steps:

    • Log in to myMOSERS
    • Click on Forms then Life Insurance Beneficiaries in the top menu.
    • Follow the instructions for completing and submitting the online form.

    The new designation form will become effective upon receipt at MOSERS.

    Remind Employees to Check Their Email

    In late September, MOSERS sends instructions via email to eligible members explaining how to increase coverage. They may view their notification in their Document Express folder. Please encourage them to read it carefully. If there is no valid email address on file for them, MOSERS will send a letter to them in the mail.

    Note: All MOSERS members have access to Document Express. They may use ESS and go to MOSERS. Or log in to myMOSERS and follow the prompts. To create their MOSERS Online ID & password they must have a valid email address on file with MOSERS. If they cannot enroll online, please have them contact a benefit counselor at (800) 827-1063 for assistance.

    Eligibility

    To be eligible for the Annual Term Life Insurance Review, your employees must:

    • Be actively employed in a MOSERS benefit-eligible position.
    • Be currently insured with less than the maximum amount of optional life insurance coverage (the lesser of six times their annual salary or $800,000).

    Online Election Method

    If your employee wishes to increase their optional life insurance coverage amount, have them go to their MOSERS Member Homepage through ESS or log in to myMOSERS between October 1 and October 31, 2021 (midnight). On their MOSERS Member Homepage, they will need to simply click on the Learn More button and follow the steps to increase their coverage.

    Confirmation of Their Election

    If they increase their coverage, their confirmation letter will be posted to their Document Express, which they can access by logging in to myMOSERS. They will receive an email notification alerting them when it is posted and ready to be viewed; they may then save it to their computer, or print it. If they opted out of electronic delivery, they will receive a confirmation letter in the mail reflecting any changes to their coverage.

    Important Details

    • To aid in their decision, they will be provided with their current 2021 coverage amount and monthly premiums, as well as what their new 2022 premiums will be if they opt for the increase.
    • Any new elections in October will go into effect on January 1, 2022, as long as they meet the “Actively-at-Work” requirement. More information is available in the Life Insurance Handbook.
    • Term life insurance proceeds are paid to their beneficiary(ies) when they die. It has no cash or loan value.
    • They can use the Optional Life Insurance Calculator to determine the premiums for themselves.

    MOSERS’ life insurance is not available to employees of the Department of Conservation or state regional universities (except State Technical College of Missouri & Lincoln University), because those employers provide their own life insurance benefits.

    Optional Term Life Insurance FAQs

    Q: Can they decrease or terminate their optional life insurance coverage?

    A: Yes. They must complete an Enrollment/Change - Optional Life Insurance form and submit it to MOSERS. The form can be completed and submitted electronically by logging in to myMOSERS. This can be done at any time throughout the year. Remember, to be eligible for future annual review periods, they must maintain at least $10,000 of optional life insurance coverage.

    Q: Can they continue their optional life insurance into retirement?

    A: Yes. If they retire within 60 days of leaving state employment, the state will continue to provide $5,000 in basic life insurance coverage at no cost to them. They may retain up to $60,000 in optional life insurance, provided they had at least that amount while actively employed. They may retain all their coverage until age 62 if they retire under the “Rule of 80" in MSEP 2000 or under the “Rule of 90” in MSEP 2011. At age 62, the coverage amount will automatically reduce to $60,000. They may reduce or terminate their optional life coverage amount after they retire, but they may not increase it.

    Q: Can they purchase (or increase) coverage for their spouse or dependent child during the annual review?

    A: They may increase coverage on a spouse at any time, but will need to prove insurability. To do so, they must complete and submit the following forms by logging in to  myMOSERS:

    • Standard Medical History Statement
    • Enrollment/Change - Optional Life Insurance

    Dependent changes for eligible children can be requested at any time without proof of insurability, not just during October. The coverage amount will remain $10,000 per child with a premium of $2 per month, regardless of the number of insured children. For coverage purposes only, a child is defined as the member's child from live birth to age 26. This includes dependent stepchildren and grandchildren, adopted children, and children for whom the member is the court-appointed legal guardian provided they are living with the member. Full-time members of the armed forces of any country, regardless of age, are not included in the definition of an eligible child.

    Disabled children older than age 26, who are continuously incapable of self-sustaining employment because of developmental, intellectual, or physical handicap and are dependent on the member for support, are also eligible for dependent coverage. However, the member must provide proof that their child is handicapped and be approved by Standard Insurance Company for continued coverage. (They may request a Continued Dependent Life Insurance for a Disabled Child form from a MOSERS benefit counselor.)

    Q: Can they enroll in the Optional Life Insurance Plan if they are currently not enrolled?

    A: If they have a family status change (includes marriage, divorce or legal separation; birth of a child; adoption of a child; or death of a spouse or child), they may be eligible to apply for up to $30,000 of optional life insurance coverage, in $10,000 increments, for themselves without proving insurability. Those previously denied coverage or already carrying the maximum coverage are not eligible. They must complete an Enrollment/Change - Optional Life Insurance form within 31 days of the event and submit proof of family status change. Otherwise, to enroll in the Optional Life Insurance Plan, they will need to submit the online Medical History Statement along with the Enrollment/Change - Optional Life Insurance form and be approved by Standard Insurance Company.

    Q: Can they increase their optional life insurance coverage by MORE than $20,000 if they don’t have a family status change as described above

    A: As a MOSERS member, they may increase coverage on themselves at any time, but they must prove insurability. To do so, they must complete and submit the following forms by logging in to myMOSERS:

    • Standard Medical History Statement
    • Enrollment/Change - Optional Life Insurance

  • Invalid Address Report

    Aug 16, 2021, 10:43 AM By MOSERS

    Preparing for MOSERS Annual Life Insurance Review

    MOSERS is making final preparations for our Annual Optional Term Life Insurance Review which will occur during the month of October. MOSERS does not send mail to members who have an invalid address on file in our system. It is important that we have correct mailing addresses on file for all benefit-eligible employees. Please sign in to the Employer Login and select the MOSERS Invalid Address report. Submit any necessary changes as soon as possible so that eligible employees will receive their review forms at the proper mailing address.


  • Salary Verification

    Aug 16, 2021, 10:43 AM By MOSERS

    The Salary Verification Report is ready to work. If you are responsible for working this report, please sign in to the Employer Login, hover over the Error Reports heading, and click the Salary Verification Report.

    Names of individuals responsible for working the report will appear. You may view any or all portions of the report by clicking on the appropriate name or department. You will then be able to submit your responses to MOSERS electronically.

    The report is essential in ensuring that covered employees receive the correct amount of life insurance coverage each year. The report must be completed by September 7th.

    Eligible employees receive one times their annual salary in basic life insurance coverage. The amount of coverage adjusts each January according to the employee's annual earnings in effect on July 31 of the previous year or the employee's first day of coverage, if not covered on July 31.

    • Annual earnings include normal earnings from a benefit-eligible position, including shift differential pay.
    • Overtime pay and other irregular payments are excluded from annual earnings.
    • If an employee is working in both a benefit-eligible and non-benefit eligible position at the same time, only pay from the benefit-eligible position is included in annual earnings.

    For the report, MOSERS used the SAM II base salary plus shift differential pay from the July 2021 payroll file to update basic and optional life insurance coverage amounts for most state employees. Manual salary verification is still needed for hourly and intermittent employees, employees on leave, employees working in multiple positions, and anyone not in SAM II.

    Last year we received a few inquiries regarding the pay types of "retention pay," a "security differential," and "COVID-19 pay." Please note:

    • Retention pay and a security differential (just as a shift differential noted above) are included in annual earnings.
    • COVID-19 pay, on the other hand, is excluded from annual earnings.
    If you have questions about the annual salary verification process, please email employers@mosers.org. You can also watch a brief video tutorial on how to work the report if needed.

  • Annual Optional Life Insurance Review Reminder

    Oct 14, 2020, 9:44 AM By MOSERS

    We’re halfway through the 2020 Annual Life Insurance Review period. We will be sending e-mails reminding our eligible members of this opportunity, which ends on October 31st. During the month of October, members can log in to myMOSERS to increase their optional life insurance coverage, without having to prove insurability! Please encourage your employees to take advantage of this special opportunity to help provide financial security for their loved ones if something happens to them. Don’t miss out!


  • 2021 Annual Life Insurance Review

    Sep 16, 2020, 12:56 PM By MOSERS

    For members who ALREADY have optional life insurance through MOSERS: It’s that time of year again—the month of October is your employees’ window of opportunity to evaluate their optional life insurance coverage and decide if they would like to increase it (within the established guidelines) without proving insurability. Please note this review period does not apply to spouse and child(ren) coverage (see FAQs). If your employees wish to maintain their current level of coverage, no action is required.

    Updating Their Beneficiaries

    Included on your employees’ Annual Benefit Statement is their primary life insurance beneficiary designation. If their beneficiaries have had a life change that may affect this information, such as a marriage, divorce, or death, please encourage them to update their beneficiary designations as soon as possible. For your employees’ convenience, they may quickly and easily update their beneficiary designations online by following these steps:

    • Log in to myMOSERS
    • Click on Forms then Life Insurance Beneficiaries in the top menu.
    • Follow the instructions for completing and submitting the online form.

    The new designation form will become effective upon receipt at MOSERS.

    Remind Employees to Check Their Email

    In late September, MOSERS sends instructions via email to eligible members explaining how to increase coverage. They may view their notification in their Document Express folder. Please encourage them to read it carefully. If there is no valid email address on file for them, MOSERS will send a letter to them in the mail.

    Note: All MOSERS members have access to Document Express. They may use ESS and go to MOSERS. Or log in to myMOSERS and follow the prompts. To create their MOSERS Online ID & password they must have a valid email address on file with MOSERS. If they cannot enroll online, please have them contact a benefit counselor at (800) 827-1063 for assistance.

    Eligibility

    To be eligible for the Annual Term Life Insurance Review, your employees must:

    • Be actively employed in a MOSERS benefit-eligible position.
    • Be currently insured with less than the maximum amount of optional life insurance coverage (the lesser of six times your annual salary or $800,000).

    Online Election Method

    If your employee wishes to increase their optional life insurance coverage amount, have them go to their MOSERS Member Homepage through ESS or log in to myMOSERS  between October 1 and October 31, 2020 (midnight). On their MOSERS Member Homepage, they will need to simply click on the Update Now button and follow the steps to increase their coverage.

    Confirmation of Their Election

    If they increase their coverage, their confirmation letter will be posted to their Document Express, which they can access by logging in to myMOSERS. They will receive an email notification alerting them when it is posted and ready to be viewed; they may then save it to their computer, or print it. If they opted out of electronic delivery, they will receive a confirmation letter in the mail reflecting any changes to their coverage.

    Important Details

    • To aid in their decision, they will be provided with their current 2019 coverage amount and monthly premiums, as well as what their new 2020 premiums will be if they opt for the increase.
    • Any new elections in October will go into effect on January 1, 2021, as long as they meet the “Actively-at-Work” requirement. More information is available in the Life Insurance Handbook.
    • Term life insurance proceeds are paid to their beneficiary(ies) when they die. It has no cash or loan value.
    • They can use the Optional Life Insurance Calculator to determine the premiums for themselves.

    MOSERS’ life insurance is not available to employees of the Department of Conservation or state regional colleges/universities (except State Technical College of Missouri & Lincoln University), because those employers provide their own life insurance benefits. 

    Optional Term Life Insurance FAQs

    Q: Can they decrease or terminate their optional life insurance coverage? 
    A: Yes. They must complete an Enrollment/Change - Optional Life Insurance form and submit it to MOSERS. The form can be completed and submitted electronically by logging in to myMOSERS. This can be done at any time throughout the year. Remember, to be eligible for future annual review periods, they must maintain at least $10,000 of optional life insurance coverage.

    Q: Can they continue their optional life insurance into retirement? 
    A: Yes. If they retire within 60 days of leaving state employment, the state will continue to provide $5,000 in basic life insurance coverage at no cost to them. You may retain up to $60,000 in optional life insurance, provided they had at least that amount while actively employed. They may retain all their coverage until age 62 if they retire under the “Rule of 80” in the MSEP 2000 or under the “Rule of 90” in the MSEP 2011. At age 62, the coverage amount will automatically reduce to $60,000. They may reduce or terminate their optional life coverage amount after they retire, but they may not increase it. 

    Q: Can they purchase (or increase) coverage for their spouse or dependent child during the annual review? 
    A: They may increase coverage on a spouse at any time, but will need to prove insurability. To do so, they must complete and submit the following forms by logging in to  myMOSERS:

    • Standard Medical History Statement
    • Enrollment/Change - Optional Life Insurance 

    Dependent changes for eligible children can be requested at any time without proof of insurability, not just during October. The coverage amount will remain $10,000 per child with a premium of $2 per month, regardless of the number of insured children. For coverage purposes only, a child is defined as your child from live birth to age 26. This includes dependent stepchildren and grandchildren, adopted children, and children for whom you are the court-appointed legal guardian provided they are living with you. Full-time members of the armed forces of any country, regardless of age, are not included in the definition of an eligible child.

    Disabled children older than age 26, who are continuously incapable of self-sustaining employment because of developmental, intellectual, or physical handicap and are dependent on the member for support, are also eligible for dependent coverage. However, the member must provide proof that their child is handicapped and be approved by Standard Insurance Company for continued coverage. (They may request a Continued Dependent Life Insurance for a Disabled Child form from a MOSERS benefit counselor.)

    Q: Can they enroll in the Optional Life Insurance Plan if they currently not enrolled? 

    A: If they have a family status change (includes marriage, divorce or legal separation; birth of a child; adoption of a child; or death of a spouse or child), they may be eligible to apply for up to $30,000 of optional life insurance coverage, in $10,000 increments, for themselves without proving insurability. Those previously denied coverage or already carrying the maximum coverage are not eligible. They must complete an Enrollment/Change - Optional Life Insurance form within 31 days of the event and submit proof of family status change. Otherwise, to enroll in the Optional Life Insurance Plan, they will need to submit the online Medical History Statement along with the Enrollment/Change - Optional Life Insurance form and be approved by Standard Insurance Company.

    Q: Can they increase their optional life insurance coverage by MORE than $20,000 if they don’t have a family status change as described above

    A: As a MOSERS member, they may increase coverage on themselves at any time, but they must prove insurability. To do so, they must complete and submit the following forms by logging in to myMOSERS :

    • Standard Medical History Statement
    • Enrollment/Change - Optional Life Insurance 

  • Important Salary Verification Report Information

    Aug 13, 2020, 1:55 PM By MOSERS

    If you are responsible for working the Annual Salary Verification Report, please note the report is now available online in the secure portion of MOSERS' employer website. Please click on the Employer Login section of the site and use your Social Security number and password to log in.

    Once you are logged in, click the Error Reports heading, and then the Salary Verification Report heading. Names of individuals responsible for working the Salary Verification Report will appear. You may view any or all portions of the report by clicking on the appropriate name or department. You will then be able to submit your responses to MOSERS electronically.

    The Salary Verification Report is used to update the member's life insurance coverage amounts and optional life insurance premiums for January of each calendar year. MOSERS has used SAM II base salary plus shift differential information from July payroll to update basic and optional life insurance amounts for most state employees. Manual salary verification is still needed for hourly and intermittent employees, employees on leave, those with multiple state positions, and anyone who is not in SAM II. Do not include second appointment salaries for employees in multiple state positions.

    Please provide the requested information by September 6th. It is critical that we promptly receive this information to provide correct information for employees this fall. If you have any questions, please contact Thania at (573) 644-1290 or email: thaniaf@mosers.org. You can also watch a video tutorial on how to work the Salary Verification Report.


  • Invalid Address Report

    Aug 13, 2020, 1:54 PM By MOSERS

    Preparing MOSERS Annual Life Insurance Review

    MOSERS is making final preparations for our Annual Optional Term Life Insurance Review, which will occur during the month of October. MOSERS does not send mail to members who have an invalid address on file in our system. It is important that we have correct mailing addresses on file for all benefit-eligible employees. Please sign in to the secure portion of the MOSERS employer website and select the MOSERS Invalid Address report. Submit any necessary changes as soon as possible so that eligible employees will receive their review forms at the proper mailing address.


  • Travel Assistance Mobile App

    Jul 15, 2020, 11:11 AM By MOSERS

    The Standard has created an easy-to-use mobile app for Travel Assistance. This app lets members access a wide range of global emergency assistance services. This is replacing the previous Wallet Card.

    Mobile App Features:

    • Tap for Help. Use one-touch calling to reach Assist America's 24/7 Operations Center.
    • Voice over Internet Protocols (VoIP). Avoid international phone charges by calling Assist America for free using a Wi-Fi connection.
    • Pre-Trip Information. Access detailed country-specific information to prepare for your trip.
    • Travel Alerts. Receive alerts on urgent global situations that may impact travel.
    • Travel Status Indicator. Use the GPS feature to know when you're eligible for services.
    • Embassy & U.S. Pharmacy Locator. Locate the nearest embassy/consulate of 23 countries and pharmacies near you (U.S. pharmacies only).
    • Mobile ID Card. Your Assist America ID card is conveniently stored within the app.
    • Available in Seven Languages. The app is available in English, Spanish, Arabic, Mandarin, Thai, Bahasa, and French.

    Please encourage your employees to download the app following the simple steps below.

    1) Visiting Google Play or the App Store

    2) Find the Assist America Mobile App

    3) Enter reference number 01-AA-STD-5201 and member name

    To learn more, see the Travel Assistance Flyer and Service Overview located in our online Library.


  • Disabled Adult Children Life Insurance Coverage

    Feb 14, 2020, 8:48 AM By MOSERS

    The Standard Insurance Company has reviewed our life insurance contract and has determined that members can enroll their adult (over 26 years old) disabled child(ren) in life insurance coverage at any time while actively employed. To enroll, the member should go to myMOSERS, click on Forms, and select the Enroll/Change Optional Life Insurance form. Note that at the time of claim, The Standard will require you to provide proof that the child is disabled and dependent on the member.


  • Disabled Adult Children Life Insurance Coverage

    Jan 14, 2020, 8:57 AM By MOSERS

    The Standard Insurance Company has reviewed our life insurance contract and has determined that members can enroll their adult (over 26 years old) disabled children in life insurance coverage at any time while actively employed. To enroll, log in to myMOSERS, go to Forms, and select the Enroll/Change Optional Life Insurance form. Note that at the time of claim, The Standard will require the member to provide proof that the child is disabled and dependent on the member.



Topics


Archive