View the recording of the Employee Error Reporting portion of the Employer Training Webinar held on Dec 3, 2020. Content is presented by Juanita Mummert, Assistant Benefits Officer-Education; Juanita Libbert, Receivables Analyst; and Shelley Lehmann, Contribution Analyst.

Use the navigation bar at the bottom of the recording to move through the recording: 

00 min – 23 min: Employer Error Report 

23 min – 38 min: Q & A, including review of MOSERS website

38 min – 45 min: LTD Employer Statement, Claims Process and FAQs

45 min – 49 min: Employer Error Report Reference Guide & review of Employer webpages

You may also view The Standard’s LTD Claim Process Submission video for a review of their portion of the Dec 3, 2020, webinar. 

Reminder: Before receiving a benefit payment from MOSERS, IRS rules require a “bona fide termination” of the member’s employment. For purposes of MOSERS Board Rules, a "bona fide termination" occurs when:  

• Member’s employment has been completely severed;

• No prearranged agreement (written or oral) exists for reemployment (full, part-time or other); retiring members must certify on retirement application, under penalty of fraud, that no prearrangement for employment exists; and

• Retiree has not been reemployed by the State of Missouri or any MOSERS-covered employer (full, part-time or other) within 30 days after their prior employment ended.                

See FAQs – MOSERS’ Board Rule on Separation of Service for more information. 

We cleaned up our mailing list in January to just those who currently have Access Authorization to the MOSERS Employer Login or another known reason to receive HR Update. Please check with your co-workers who normally receive HR Update. If they did not receive the HR Update email this month but still want to get these emails, they can quickly and easily re-subscribe on the  HR Update web page. 

Before receiving a benefit payment from MOSERS, IRS rules require a “bona fide termination” of the member’s employment. For purposes of MOSERS Board Rules, a "bona fide termination" occurs when:  

• Member’s employment has been completely severed

• No prearranged agreement (written or oral) exists for reemployment (full, part-time or other); retiring members must certify on retirement application, under penalty of fraud, that no prearrangement for employment exists  

• Retiree has not been reemployed by the State of Missouri or any MOSERS-covered employer (full, part-time or other) within 30 days after their prior employment ended                    

See FAQs – MOSERS’ Board Rule on Separation of Service for more information. 

We cleaned up our list this month to just those who currently have Access Authorization to the MOSERS Employer Login or another known reason to receive HR Update. Please check with your co-workers who normally receive HR Update. If they did not receive the HR Update email this month but still want to get these emails, they can quickly and easily re-subscribe on the HR Update web page. 

Please share this information with your employees.

REGISTRATION FOR MID-CAREER WEBINARS NOW OPEN!

Do you have at least five years of service (vested) and are more than ten years from your first normal retirement eligibility date? If so, then this webinar is for you!

Agenda: Join us to learn about the employee benefits administered by MOSERS, including pension plan features and how different career and life events may affect your pension benefit. You will also hear from MO Deferred Comp regarding retirement savings plan options and learn valuable strategies for saving money.

Register: It’s easy! Log in to myMOSERS! Make sure you complete both steps of the registration process:

1. myMOSERS and
2. GoTo Webinar (you will find this link on the confirmation page of your myMOSERS enrollment).

Make sure to select the correct webinar date from the dropdown on the GoTo Webinar registration page; this should be the same date you registered for in the first step. The second step is necessary in order for you to receive the instructions and link to join the webinar.

Confirmation/Reminder Emails: We will send confirmation to your MOSERS Document Express online mailbox (log in to view and print) as well as reminders leading up to the session. You will also receive confirmation and reminder emails from GoTo Webinar with instructions and the link to join the webinar. These emails contain the MOSERS logo at the top and, in some instances, may end up in your spam folder.  

MOSERS Mid-Career Education - Find Your Direction Video

Ready to Retire Sessions are Filling!

Registration for 2021 Ready to Retire webinars and seminars are filling. If you are within 5 years of retirement eligibility and wish to join us, visit the Education webpage at https://www.mosers.org/education. Select Ready to Retire and then your plan for more information. Register soon to save your spot! 

Please inform your employees that all retirement benefits initiated on or after January 1, 2021, will be paid via direct deposit. Not only is this method more efficient but it is also more secure. This paperless option allows their benefit payment to be transferred to their account faster and with ease. This process will be mandatory and members will no longer have the option to opt-out of direct deposit. Currently, we issue more than 99% of existing retiree and survivor payments by direct deposit.

With the new telephonic system, filing will now be paperless and more efficient! Speaking to a representative from The Standard over the phone will make the overall process smoother and more personable. By using this system, there is no need for employees to fill out any of the required pieces of information as this will be done via a telephone call. Employees simply need to contact The Standard’s Claim Intake Service Center at (844)-505-6026. Please remind them to contact their Human Resources contact right away after they have filed for disability. This notification will trigger HR to submit information directly to The Standard necessary to review their claim.