Thank you to everyone who logged in to Phoenix last week and began familiarizing themselves with the system layout. We appreciate your time and effort during this important transition.

If you are experiencing login or access issues, please contact MOSERS at employers@mosers.org or (573) 632-6100, option 2.

SEBES Reminders

We are aware some users have encountered login issues with SEBES, and we apologize for the inconvenience. Please note:

• You can no longer log in to SEBES using your Social Security number and MOSERS password.
• If you are using your MOSERS credentials to access SEBES, use your work email address as the User ID.

SAM II HR/Payroll Representatives Serving Multiple State Agencies

If you are responsible for reporting on behalf of more than one agency, you must use the following email format when logging in to SEBES to ensure proper access for each reporting group:

• email+PhoenixReportingGroupNumber@domain.com
• Example: Jane.doe+111@agency.mo.gov

Office Hours Reminder

Online Office Hours are now underway and alternate between SAM II and local employers. These sessions are guided by your questions and are designed to provide real-time support. Please note that these sessions may end early if all questions have been addressed. If you did not receive an invitation, please contact MOSERS.

Time: 11:00 a.m. - 12:00 p.m.

SAM II EMPLOYERS:

Payroll Report Availability

• Payroll reports for the April 1-15 pay cycle will be available in Phoenix for your reporting groups around 8 a.m. on Thursday, April 24.
• All reports must be submitted before the end of the day on Wednesday, April 30.

Report Submission Deadline Reminder

Due to the SAM II processing schedule, a hard deadline applies to the completion of payroll reports for each pay cycle.

• Refer to the SAM II Payroll Reporting Calendar in Phoenix for deadline information.
• We strongly encourage you to begin reviewing reports as soon as they are available to allow sufficient time for questions and assistance.

Supplemental Payroll Reports

• Phoenix will generate supplemental payroll reports for any reporting groups that include individuals impacted by the supplemental pay cycle.
• Please be sure to complete the supplemental reports alongside your regular payroll report for the same period, if applicable.

Reporting Group Access

If you do not have access to a reporting group you should see, or if you have access to a group in error, please contact MOSERS immediately. We will work with your agency's HR manager to correct reporting group assignments.

Employee Status Changes

As a reminder, we're capturing employee status changes entered into SAM II in two ways:

1. Daily ESMT Updates:

• Status changes entered on the ESMT screen in SAM II will be captured daily and reported to Phoenix.
• This includes updates to the Personnel Action/Reason and Employment Status fields, such as employee transfers, terminations, leave of absence, or changes in benefit eligibility.
• These updates in SAM II will automatically update the employee's status in Phoenix, ensuring a correct service record with MOSERS.

2. Payroll Processing of Leave Events:

• Daily unpaid leave events (CPERs/PPERs) entered in SAM II will be reported to Phoenix when payroll is processed in SAM II.
• Certain leave types that may impact an employee's MOSERS service and salary credit, such as LNP and LNPS, which impact MOSERS service and salary credit, will require additional details on the payroll report in Phoenix.
• Specifically, you must indicate the reason for the leave (e.g., member medical or member FMLA, family FMLA, other/non-illness, etc.) to ensure accurate credit toward the employee's future retirement.

Please refer to the Leaves of Absence - Impact on MOSERS Benefits flyer, which outlines the types of leave, associated leave events, and personnel action/reason codes, and how they affect MOSERS service credit.

FAQ Resource

A SAM II Payroll Reporting FAQ document will be available within Phoenix when payroll reports are ready. This resource may help answer many of your questions.

The FAQ will be updated frequently as new questions arise, so we encourage you to check it regularly for the most up-to-date information.

Need Assistance?

If you have questions regarding your payroll reports, we encourage you to:

• Attend online office hours for live support.
• Contact MOSERS directly for additional assistance.

LOCAL EMPLOYERS:

Thank you to those who have already successfully uploaded payroll files and completed payroll reports. We appreciate your continued efforts during this transition!

Please continue to attend office hours and reach out to MOSERS if you have any questions.

Report Submission Deadline

While there is no hard deadline for payroll report submission in Phoenix, please note:

• You cannot upload your next payroll file until the report for the previous pay period has been submitted.
• Refer to the Local Payroll Cycles in Phoenix document for guidance on timing and submission.

Reporting Reminders:

• If an employee included on your report was on an unpaid leave of absence, be sure to record the leave in your payroll report.
• Please refer to the Leaves of Absence - Impact on MOSERS Benefits flyer to understand how each type of leave affects service and salary credit.
• If an employee on your report has ended their benefit-eligible employment, record the termination in your payroll report and enter the employee's final unused sick leave balance.

Thank you again for your time and attention during this important transition. We are committed to supporting you every step of the way. Please don't hesitate to reach out!

HR Update Distribution Update

We recently updated the HR Update email distribution list. If you have co-workers who do not have employer login access to Phoenix but previously received HR Update and would like to continue receiving it, please encourage them to resubscribe on the HR Update web page.