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Travel Assistance Mobile App

Jun 15, 2022, 10:13 AM by MOSERS

The Standard has created an easy-to-use mobile app for travel assistance. This app lets members access a wide range of global emergency assistance services. This is replacing the previous wallet card.

Mobile App Features:

  • Tap for Help. Use one-touch calling to reach Assist America's 24/7 Operations Center.
  • Voice over Internet Protocols (VoIP). Avoid international phone charges by calling Assist America for free using a Wi-Fi connection.
  • Pre-Trip Information. Access detailed country-specific information to prepare for your trip.
  • Travel Alerts. Receive alerts on urgent global situations that may impact travel.
  • Travel Status Indicator. Use the GPS feature to know when you're eligible for services.
  • Embassy & U.S. Pharmacy Locator. Locate the nearest embassy/consulate of 23 countries and pharmacies near you (U S. pharmacies only).
  • Mobile ID Card. Your Assist America ID card is conveniently stored within the app.
  • Available in Seven Languages. The app is available in English, Spanish, Arabic, Mandarin, Thai, Bahasa, and French.

Please encourage your employees to download the app following the simple steps below.

1) Visiting Google Play or the App Store

2) Find the Assist America Mobile App

3) Enter reference number 01-AA-STD-5201 and member name

To learn more, see the Travel Assistance Flyer and Service Overview located in our online Library.


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