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Reminder: Scheduling Appointments in Advance

May 16, 2024, 08:11 AM by MOSERS

Your employees can always schedule an appointment in advance to meet with a benefit counselor in our office. This will result in a much shorter wait time and allow us to answer all their questions about retirement, life insurance, and long-term disability benefits.

Counselors are available to assist members from 8 a.m. to noon and from 1 p.m. to 4:30 p.m., Monday through Friday. Our office is open during the noon hour for members who would like to drop off forms, but we also have a drop box outside our office available 24/7.

Our benefit counselors can:

  • Print off benefit estimates during an appointment. 
  • Discuss retirement options. 
  • Demonstrate how to retire online. 
  • Provide personal assistance when submitting a claim for life insurance or long-term disability benefits.

And so much more!

Please encourage your employees to make an appointment in advance to meet with a benefit counselor, as our staff is limited in availability. They can contact us by calling (800) 827-1063 or (573) 632-6100.

If employees would rather meet virtually instead of in-person, they can just let us know when they contact us to schedule an appointment. We will set it up through Microsoft Teams, making it easy to connect one-on-one with a benefit counselor.

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