Schedule Your Visit With Us in Advance!

Mar 24, 2025, 09:30 AM

If you’re short on time and need to meet with a benefit counselor to discuss your MOSERS benefits, please schedule in advance!

Meet with us in person!

You can schedule an appointment to meet with a benefit counselor in our office in advance. This will result in a much shorter wait time and allow us to answer all your questions about retirement, life insurance, and long-term disability benefits.

Please note that our staff is limited in availability. If you come to our office without a scheduled appointment, you may need to wait for the next available time slot.

Scheduling an appointment is easy!

You can contact us by calling (800) 827-1063 or (573) 632-6100. Our benefit counselors can also assist you over the phone or by email. All our forms can be completed online or mailed directly to you for your convenience.

How can we help you?

Our benefit counselors can:

  • Print off benefit estimates while you are here.
  • Discuss your retirement options.
  • Show you how to retire online.
  • Assist you with submitting a claim for life insurance.
  • And much more!

Counselors are available to assist you from 8 a.m. to noon and from 1 p.m. to 4:30 p.m., Monday through Friday. Our office is open during the noon hour so that you can drop off forms. We also have a drop box outside our office that is available 24/7!

Meet with us virtually!

Did you know we offer a virtual counseling option through Microsoft Teams? This makes it easy to connect one-on-one with a benefit counselor to obtain benefit estimates and information about your MOSERS benefits, all from the comfort of your home.

If you prefer to meet virtually instead of in person, just let us know when you contact us to schedule an appointment in advance. A valid email address is required for virtual appointments.

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