If you’re short on time and need to meet with a benefit counselor to discuss your MOSERS benefits, we are here to help!

Meet with us in person!

You can schedule an appointment in advance to meet with a benefit counselor in our office. This will result in a much shorter wait time and allow us to answer all your questions about retirement, life insurance, and long-term disability benefits.

We encourage you to make an appointment in advance to meet with a benefit counselor, as our staff is limited in availability. If you come to our office without scheduling an appointment in advance, you may have to wait for the next available time slot.

Scheduling an appointment is easy! You can contact us by calling (800) 827-1063 or (573) 632-6100. Our benefit counselors are always available to assist you over the phone or by email as well.

How can we help you?

Our benefit counselors can:

And so much more!

Counselors are available to assist you from 8 a.m. to noon and from 1 p.m. to 4:30 p.m., Monday through Friday. Our office is open during the noon hour for members who would like to drop off forms, but we also have a drop box outside our office available 24/7.

Meet with us virtually!

We also offer a virtual counseling option delivered through Microsoft Teams. This makes it easy to connect one-on-one with a benefit counselor to obtain benefit estimates and information about your MOSERS benefits, all from the privacy of your home.