What to expect from an in-person visit

Did you know we have several benefit counselors who are available to meet with employees face to face in our Jefferson City office?

Visiting with a benefit counselor allows you the opportunity to ask about your MOSERS' retirement. Their knowledge also includes information about your life insurance and long-term disability benefits!

Our benefit counselors can:                                                       

• Print off benefit estimates while you are here

• Discuss your retirement options

• Show you how to retire online

• Personally assist you if you need to submit a claim for life insurance or long-term disability

And so much more!

Why you should schedule an appointment

Appointment scheduling is important as it ensures that you make the best use of your time. Though you are not required to schedule in advance we encourage you to do so as this will minimize your wait and give you ample time to speak with a benefit counselor.

How do I schedule an appointment?

Scheduling an appointment is easy! You can contact us by calling (573) 632-6100. Additionally, if you are more comfortable speaking with one of our benefit counselors via phone or email rather than in-person, please do not hesitate to contact us!

Counselors are available to assist you from 8:00 a.m. until noon and from 1:00 p.m. until 4:30 p.m. Monday through Friday.

We also offer virtual visits!

This virtual counseling option, delivered through the GoToMeeting app, will make it easier to connect one-on-one with a benefit counselor to obtain benefit estimates and information about all of your MOSERS benefits. Not to mention, it’s all done from the privacy of your home.

Please contact us to speak with a benefit counselor by phone or to make a virtual counseling appointment.