Reasons to Keep Your Information Updated

Apr 5, 2021, 09:02 AM

Contact Information:

If your email or mailing address changes and we lose contact with you, you could miss out on important benefit information.


If we are mailing a paper check and find that you have an invalid mailing address, we will stop payment immediately and suspend payment until we get a new address from you in writing.

If you are getting paid by direct deposit and we find you have an invalid mailing address, we will also stop payment. If you have direct deposit and your address changes, give us a call. These procedures help ensure that payments go to the rightful recipient.

Nobody wants to miss important information or have their payment stopped! So, please be sure to keep your contact information up to date! Easily update your information online at myMOSERS.

Update Your Beneficiary Designations, too!

Sometimes, after a member has passed away, we are unable to make payments because we can't track down beneficiaries. Visit myMOSERS to ensure your beneficiary designations are up to date with the person you currently want named, including their:

  • Full name (which may change if they get married or divorced)
  • Address
  • Social Security number
  • Date of birth
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