Reasons to Keep Your Information Updated

Dec 10, 2019, 10:34 AM

1. Contact Information:

If your email or mailing address changes and we lose contact with you, you could miss out on important benefit information.

2. Money

If we are mailing a paper check and find that you have an invalid mailing address, we will stop payment immediately and suspend payment until we get a new address from you in writing.

If you are getting paid by direct deposit and we find that you have an invalid mailing address, we will also stop payment. If you have direct deposit and your address changes, give us a call. These procedures help ensure that payments go to the rightful recipient.

Currently, we have 20 situations in which we have stopped a retirement payment and three instances of stopping a refund of employee contributions. Some go as far back as 2016. Once we are able to verify the address of someone due a payment, we will pay benefits retroactively to the date of suspension.

Nobody wants to miss important information or have their payment stopped! So, please be sure to keep your contact information up to date! Easily update your information online at myMOSERS.

Update Your Beneficiary Designations, too!

Depending on your situation, plan membership, and career stage, you may have beneficiaries for your:

  • Employee contributions
  • Life insurance
  • Final payment of your pension benefits

Sometimes, after a member has passed away, we are unable to make payments because we can't track down beneficiaries. Visit myMOSERS to ensure your beneficiary designations are up to date with the person you currently want named, including their:

  • Full name (may change if they get married or divorced)
  • Address
  • Social Security number
  • Date of birth

We contract with The Standard Insurance Company for life insurance. Standard will honor a beneficiary designation for life insurance that you have on file with MOSERS, even if it is from many years ago; even if it is an ex-spouse. If Standard is unable to locate your beneficiary, they will send life insurance proceeds to the state's unclaimed property division.

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