At MOSERS, we prioritize the security of your pension and personal information. Our new member portal, myMOSERS, uses multi-factor authentication to ensure your pension and account information is always secure and protected.

Multi-factor authentication is a security mechanism that requires you to provide two or more verification methods to access your myMOSERS account. This approach enhances security by adding multiple layers of protection, making it significantly harder for unauthorized individuals to access your account or sensitive information.

Effective April 14, 2025, you are required to set up multi-factor authentication the first time you log in to an existing account or when creating a new myMOSERS login. No further action is needed if you have already set up multi-factor authentication for your account. Your online ID and password are the first methods of verification. You will need to choose another verification method to help protect your account.

1. Log in to myMOSERS.
2. Select Change Profile from the main menu.
3. Choose an authentication method from the following options: Authenticator App (most secure), text-enabled phone number, or email address (least secure). You may select one, two, or three options for future use.
4. If you choose the authenticator app, download an app, such as Microsoft Authenticator, to your phone, then follow the provided instructions.
5. Use your preferred authentication method each time you log in to myMOSERS.

After logging in and setting up multi-factor authentication for your account, select Member Dashboard to explore all the new and improved features.

• Schedule an appointment with a MOSERS benefit counselor.
• Submit federal tax withholding changes online.
• Update your direct deposit information.
• Print a verification of benefits letter.
• Update your beneficiaries.
• Review your benefit information and payment history.
• AND MORE!

• Retire online.
• Register for a webinar or seminar to learn more about your lifetime pension benefits.
• Schedule an appointment with a MOSERS benefit counselor.
• See how a raise can affect your future benefit.
• Generate and save up to 10 benefit estimates at a time.
• Easily compare benefit payment options side by side.
• Add, change, or cancel life insurance coverage.
• Update your beneficiaries.
• AND MORE!

Watch the myMOSERS Login Tutorial video to learn more about the new login process. You can also visit the myMOSERS Help Center for more information about our secure online member portal.