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Phoenix Update

Apr 17, 2024, 09:40 AM by MOSERS

If you attended Benefits U last fall, you may have heard about MOSERS' upcoming transition to a new pension administration system called Phoenix. The new system will store your employees' demographic, service, salary, and contribution records so we can administer benefits for your employees.

As an employer representative who works closely with MOSERS, you will interact with Phoenix each pay period to ensure the accurate exchange of information from your agency to MOSERS. We have been working closely with our vendor to test the system and remain on track for deployment in the second half of 2024.

Once we have identified a deployment date, we will begin sharing important information with you to help us complete the transition, including how you will receive access to the new system and attend a training session.

In the meantime, please continue to send timely termination, transfer, and leave of absence forms to MOSERS for your employees and work monthly Aged Accounts Receivable (AAR) reports. Carrying past-due AAR errors can lead to inaccurate records for your employees and cause a potential backlog of work when we transition to Phoenix.