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Phoenix Update: Please Continue to Work AAR Reports!

Jun 15, 2023, 08:36 AM by MOSERS

As mentioned last month, the timeline for Phoenix implementation will be changing. We are working with our vendor to project a tentative date for deployment. We will update you on training dates and post-go-live support as soon as we know more. 

In the meantime, please continue to send timely termination, transfer, and leave of absence forms to MOSERS for your employees and work monthly Aged Accounts Receivable (AAR) reports. Carrying past-due AAR errors can lead to inaccurate retirement records for your employees and will cause a backlog of work when we transition to Phoenix. 

Please email if you have questions or call an Employer Services analyst at (800) 827-1063 option 2.