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Scheduling In-Person Visits

Aug 16, 2021, 10:43 AM by MOSERS

Did you know we have several benefit counselors who are available to meet with employees face to face in our Jefferson City office?

If members have questions about their MOSERS retirement, life insurance, or long-term disability benefits, they can certainly ask those questions over the phone or by email. However, if they prefer, they can schedule an appointment in our office. Counselors are available to assist members from 8:00 a.m. until noon and from 1:00 p.m. until 4:30 p.m. Monday through Friday. Our office is open during the noon hour for members who would like to drop off forms, however, we also have a drop box outside our office available 24/7.

Our benefit counselors can:
• Print off benefit estimates while you are here
• Discuss your retirement options
• Show you how to retire online
• Personally assist you if you need to submit a claim for life insurance or long-term disability
• And so much more!
Please encourage your employees to make an appointment in advance and to see our tips for in person visits.

If employees would rather meet virtually, instead of in-person, they can just let us know when they contact us to schedule an appointment. We will set it up through GoToMeeting, making it easy to connect one-on-one with a benefit counselor.